Sending Instructions

Click Here to print off a delivery form.


  1. Fill in the download form with your quote and all your details.
  2. Do not send us your memory card and sim card when you send your phone in for repair. We cannot be held responsible for any loss of these devices.
  3. Do send us your battery with the phone
  4. We recommend you send your phone securely wrapped and royal mail special delivery.
  5. If the repair quote is incorrect or more work is required we will contact you to discuss how to move forward with the repair.
  6. There is a no fix no fee policy
  7. You will however be charged for return postage of £6.00
  8. Once the repair is complete we will contact you for payment.

Please note: Repair Labs recommend you do not send in accessories or sim cards. We cannot be held responsible for any of the following items.

  • Sim cards
  • Original boxes
  • Chargers
  • Memory cards
  • Any cases ie leather pouches